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Teaming for success

Your partner for accelerating efficiency and ensuring quality

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Outsourcing Stars company logo with a stylized star and dynamic figures.
SAP Silver Partner badge logo.
Microsoft Solutions Partner logo with four-square icon and text.
Zendesk partner text logo in gray lowercase letters.
GS1 Switzerland logo featuring a circular design with the letters GS1 and the word Switzerland below.
Outsourcing Stars company logo with a stylized star and dynamic figures.
SAP Silver Partner badge logo.
Microsoft Solutions Partner logo with four-square icon and text.
Zendesk partner text logo in gray lowercase letters.
GS1 Switzerland logo featuring a circular design with the letters GS1 and the word Switzerland below.
Outsourcing Stars company logo with a stylized star and dynamic figures.

Our Purpose

We strive to deliver services with precision and reliability, continuously improving through innovation. Our customer-centric approach ensures tailored solutions that meet unique needs, while our unwavering commitment to sustainability and ethical practices guides every decision we make.

Our Vision

To empower our clients to optimize and safeguard their financial performance through intelligent, adaptive and cost-effective solutions—while cultivating a culture where our people perform exceptionally and grow with purpose.

Our Goal

To become the most trusted partner for financial performance optimization and people enablement by delivering intelligent, high-impact solutions and cultivating a culture of excellence, growth, and accountability.

About us

Who are we

As Frista we deliver development opportunities for our clients and employees. Fostering the mindset of continuous growth we are focused on ensuring a broad range of services and solutions to achieve commonly set goals.
Our highly cost-effective offshoring and nearshoring model helps our clients with innovative and optimised business transformation.

Frista in numbers

7

Languages

350

Professionals

XX

Business functions
covered

4

Locations

7

Languages

350

Professionals

7

Business functions

4

Locations

Our Services

Business process outsourcing, near- & offshoring

Process run in Finance, HR, IT, Customer Service, Marketing, and Operations
Process run in Data & BI / reporting

Business and technology consulting services

Business & technology consulting (for SSC)
E2E process redesign and automation (enabled by AI)
SAP Consulting (modules and S4/HANA)
C-level consulting (transition strategy, op model re-design)
Project management & communication in programs

On-demand support

Backfill in SSC (Finance, HR, IT, Customer service, etc.)
SAP / MS / AI developer
Data engineers and analysts
Project manager
Business, technical and data/BI analysts

Areas

Our services reflect the internationally recognized Swiss standards of quality — defined by precision, reliability, and excellence. We approach every project with meticulous attention to detail, robust quality assurance, and a commitment to continuous improvement and innovation. This mindset ensures that every solution we deliver meets the highest expectations. By combining Swiss precision with forward-thinking innovation, we help our clients build trust, achieve efficiency, and create long-term value.

We partner with our CFO/COO clients and provide support across the Finance & Operations operating model dimensions.

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We partner with our clients along the employee journey, creating the most memorable experience.

Circular diagram showing HR Operating Model with seven segments: 01 Recruiting the right candidate, 02 Getting and figuring an offer, 03 Joining the company, 04 Growing and developing skills, 05 Getting rewards, 06 Leaving the company, 07 Re-joining.
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We partner with our clients along the employee journey, creating the most memorable experience.

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We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

Circular diagram showing seven segments of an IT Operating Model: Process, Organisation, People & capabilities, Technology, Information & data, Governance & controls, and Performance management.
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We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

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We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

Circular diagram of Microsoft Operating Model with segments showing icons and labels for Power Apps, Azure, Power BI, 365, Copilot, Dynamics, and Power Automate.
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PEOPLE

Our Team

Case Study

Case study

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Finance

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Finance

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Finance

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33

bLOG

Articles

People behind the transformation

Meet our team
Meet our team
BEFORE OUR CLIENTS START THEIR JOURNEY WITH US

Frequently Asked Questions

Which company size do you admit for outsourcing, near- and offshoring?
How can we collaborate when our company has a broad mix of manual and semi-automated process steps across various technology stacks?
Do you provide know-how and resources for transformational projects and programs? Do you cover the e2e scope?
Do you have people available to start supporting immediately?
How do your remote teams collaborate with our local teams?
How long is the transfer period for typical outsourcing services and do I have to pay the set-up cost?
What is the typical engagement duration in outsourcing?
Contact us

Our Locations

Basel

Frista Retail AG
Viaduktstrasse 42
CH-4051 Basel
Tel: +41 61 508 72 72

Warsaw

Frista Retail Business Center Sp. Z.o.o
Al. Jerozolimskie 65/79
PL-00-697 Warszawa
Tel: +48 22 446 01 01

Wrocław

Frista Retail Business Center Sp. Z.o.o
Grodzka 9
PL-50-137 Wrocław
Tel: +48 883 339 258

Dhaka

Frista Retail AG Bangladesh Liaison Office Green Trade Point,
7 Bir Uttam Ak Khandakar Road, 5th Floor, Mohakhali,
Dhaka 1212, Bangladesh
Tel.: +880-1712-656-446

BASEL
DHAKA
WARSAW
WROCLAW