Which company size do you admit for outsourcing, near- and offshoring?

Our clients vary from ca. 200 to 10,000 employees and operate in diverse industries in Switzerland particularly. As Frista we make sure to serve these clients trustfully with highest quality and commitment, which can be from 1 to many dedicated employees.

Do you provide know-how and resources for transformational projects and programs? Do you cover the e2e scope?

Together with our Managing Partners, we do provide services relevant to e2e transformation in fields as Finance, Operations, HR and IT. Examples of support could be strategy definition, program deliverables and resource plan, project and communication management, process redesign and target state definition, system architecture as-is and to-be, implementation of ERP and other systems, monitoring and maintenance, testing, etc. We can flexibly adopt according to your needs and provide individuals / teams.

Do you have people available to start supporting immediately?

Depending on your request and area you are looking for, usually we are equipped to start immediately. The support can start as on-demand and short-term and be extended over time to long-term and higher percentage engagement (depending on your situation).

How do your remote teams collaborate with our local teams?

If we provide outsourcing services to you, our teams are based in Poland (Warsaw and Wroclaw) and in Bangladesh (Dhaka) and support you remotely, in a daily interaction with your teams (if needed). If you wish phases of on-site visit and collaboration locally, we can discuss and arrange models which suit best your needs. If we work with you on a transformation and provide business and technology consulting services, the team set-up will vary from local presence to (on-demand) remote support, depending on the role and scope of engagement.

How long is the transfer period for typical outsourcing services and do I have to pay the set-up cost?

You determine the length of the transfer period. It depends on your and your teams' readiness to engage with us in definition of transferring activities, training and availability. As we usually see this type of services being of a long-term nature, we often absorb the set-up cost on our side and give you the first weeks of adoption and initial interactions free of charge.

What is the typical engagement duration in outsourcing?

Usually, our clients stay for many years with us given our high-quality service delivery, dedicated teams of experts, and trustful relationship we have built over time. Should you change your plans within the first period or later, we can flexibly adopt (and for example also help you and provide consulting services relevant to process optimization, automation, and adaptation of latest technologies.)

Our Purpose

We strive to deliver services with precision and reliability, continuously improving through innovation. Our customer-centric approach ensures tailored solutions that meet unique needs, while our unwavering commitment to sustainability and ethical practices guides every decision we make.

Our Vision

To empower our clients to optimize and safeguard their financial performance through intelligent, adaptive and cost-effective solutions—while cultivating a culture where our people perform exceptionally and grow with purpose.

Our Goal

To become the most trusted partner for financial performance optimization and people enablement by delivering intelligent, high-impact solutions and cultivating a culture of excellence, growth, and accountability.

About us

Who are we

As Frista we deliver development opportunities for our clients and employees. Fostering the mindset of continuous growth we are focused on ensuring a broad range of services and solutions to achieve commonly set goals.
Our highly cost-effective offshoring and nearshoring model helps our clients with innovative and optimised business transformation.

Our Services

Business process outsourcing, near- & offshoring

✤ Process run in Finance, HR, IT, Customer Service, Marketing, and Operations
✤ Process run in Data & BI / reporting

Business and technology consulting services

✤ Business & technology consulting (for SSC)
✤ E2E process redesign and automation (enabled by AI)
✤ SAP Consulting (modules and S4/HANA)
✤ C-level consulting (transition strategy, op model re-design)
✤ Project management & communication in programs

On-demand support

✤ Backfill in SSC (Finance, HR, IT, Customer service, etc.)
✤ SAP / MS / AI developer
✤ Data engineers and analysts
✤ Project manager
✤ Business, technical and data/BI analysts

Areas

Our services reflect the internationally recognized Swiss standards of quality — defined by precision, reliability, and excellence. We approach every project with meticulous attention to detail, robust quality assurance, and a commitment to continuous improvement and innovation. This mindset ensures that every solution we deliver meets the highest expectations. By combining Swiss precision with forward-thinking innovation, we help our clients build trust, achieve efficiency, and create long-term value.

We partner with our CFO/COO clients and provide support across the Finance & Operations operating model dimensions.

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We partner with our clients along the employee journey, creating the most memorable experience.

Circular diagram showing HR Operating Model with seven segments: 01 Recruiting the right candidate, 02 Getting and figuring an offer, 03 Joining the company, 04 Growing and developing skills, 05 Getting rewards, 06 Leaving the company, 07 Re-joining.

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We partner with our clients along the employee journey, creating the most memorable experience.

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We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

Circular diagram showing seven segments of an IT Operating Model: Process, Organisation, People & capabilities, Technology, Information & data, Governance & controls, and Performance management.

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We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

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We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

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Case Study

Case study

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Finance

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Finance

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Finance

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BEFORE OUR CLIENTS START THEIR JOURNEY WITH US

Frequently Asked Questions

Teaming for success

Your partner for accelerating efficiency and ensuring quality

Our Purpose

Our Vision

Our Goal

About us

Who are we

Frista in numbers

7

350

XX

4

7

Languages

350

Professionals

7

Business functions

4

Locations

Our Services

Business process outsourcing, near- & offshoring

Business and technology consulting services

On-demand support

Areas

We partner with our CFO/COO clients and provide support across the Finance & Operations operating model dimensions.

We partner with our clients along the employee journey, creating the most memorable experience.

We partner with our clients along the employee journey, creating the most memorable experience.

We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

We partner with our CIO/CTO clients and provide support across the IT operating model dimensions.

PEOPLE

Our Team

Agnieszka Kurek

Marcin Kolasa

Karol Gawarecki

Klaudia Wojtkiewicz-Blaut

Łukasz Ciężki

Klaudia Wojtkiewicz-Blaut

Marcin Kolasa

Łukasz Ciężki

Bartosz Cudzich

Piotr Michałowski

Karol Gawarecki

Klaudia Wojtkiewicz-Blaut

Agnieszka Kurek

Marcin Kolasa

Karol Gawarecki

Łukasz Ciężki

Bartosz Cudzich

Case Study

Case study

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bLOG

Articles

How to Ensure Successful Outsourcing

Top Outsourcing Trends to Watch in 2023

Common Outsourcing Mistakes to Avoid

People behind the transformation

Alexis Bischoff

Klaudia Wojtkiewicz-Blaut

Marcin Kolasa

Łukasz Ciężki

Karol Gawarecki

Bartosz Cudzich

Piotr Michałowski

Alexis Bischoff

Klaudia Wojtkiewicz-Blaut

Marcin Kolasa

Łukasz Ciężki

Karol Gawarecki

Bartosz Cudzich

Piotr Michałowski

BEFORE OUR CLIENTS START THEIR JOURNEY WITH US

Frequently Asked Questions

Contact us

Our Locations

Basel