Cookie & Privacy Policy

Privacy Policy

Last updated: 25.11.2025
Frista is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website or engage with our services.

1. Data Controller

The data controller responsible for your personal data is: Frista
Frista Retail AG Viaduktstrasse 42CH-4051 Basel +41 61 508 72 72
[Contact email for privacy inquiries]

2. Personal Data We Collect

We may collect the following categories of personal data:

2.1 Data You Provide Directly

  • Contact details (name, email address, phone number)
  • Business information (company name, job title)
  • Information provided via forms (contact forms, newsletter sign-ups, career applications)

2.2 Data Collected Automatically

  • IP address
  • Browser type and version
  • Device information
  • IP address
  • Cookies and tracking data
  • Website activity and interaction data

2.3 Recruitment Data (if applicable)

  • CV, professional experience, education
  • Job application details
  • Additional information you choose to provide

3. How We Use Your Data

We use personal data for the following purposes:

  • Providing and improving our website and services
  • Responding to inquiries and communication requests
  • Business operations and customer support
  • Marketing communication (only with your consent)
  • Analytics and website performance monitoring
  • Security, fraud prevention, and compliance
  • Recruitment and hiring processes

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Your consent
  • Performance of a contract or pre-contract steps
  • Legitimate interests (business operations, website security)
  • Legal obligations (record-keeping, compliance)

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Improve user experience
  • Analyze website traffic
  • Support marketing and remarketing (only if consented)

You can manage or withdraw your cookie consent at any time using our Cookie Consent banner.

6. Data Sharing

We may share your data with:

  • Trusted service providers (hosting, analytics, marketing platforms)
  • IT and security partners
  • Professional advisors (legal, compliance)
  • HR and recruitment platforms (for applicants)

We do not sell personal data. All third-party partners are required to comply with GDPR and data protection standards.

7. International Transfers

If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Additional technical and organizational measures

We do not sell personal data. All third-party partners are required to comply with GDPR and data protection standards.

8. Data Retention

We retain personal data only as long as necessary for each purpose:

  • Contact/inquiry data: typically up to 24 months
  • Marketing data: until consent is withdrawn
  • Recruitment data: typically 12–24 months unless otherwise agreed
  • Technical logs: short, security-based periods

9. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Object to processing (including marketing)
  • Data portability
  • Withdraw consent at any time

10. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption and secure transmission
  • Access control and authentication
  • Regular audits and monitoring
  • Secure infrastructure

11. Links to External Websites

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Email: [insert address]
Company: Frista
Address: Frista Retail AG Viaduktstrasse 42CH-4051 Basel +41 61 508 72 72